THE EXPERIENCE
Where is the event located?
A secret manor in LA
Will there be any food served?
There will be food available for purchase at the House of Spirits.
Will you have vegan/vegetarian/gluten-free treats available?
There will be a vegan, vegetarian and gluten-free option available for purchase.
Help! I’m allergic to [insert allergy here].
A full cocktail list with ingredients will be available at the House of Spirits. Please read it carefully so that you don’t miss anything that can put yourself at risk.
What kind of liquor will be served?
You will get to choose from a selection of spirits to mix with your spirited cocktail tastings.
Will beer and wine be available?
Yes, however they are not included in the spirited cocktail tastings. Beer and wine will be available for purchase at the bar.
How scary is this experience?
You are able to control your own level of engagement. You may simply sip cocktails with your friends in a festively macabre environment while enjoying music and magic. Or, you may explore the darker more frightening interactive areas filled with oddities and creatures. There's a level for everyone!
I don’t drink. Will there be non-alcoholic options available?
There will be a non-alcoholic version of our cocktails available for you.
ACCESS
Is this a kid-friendly environment?
This event is entirely 21+. You will need to show your state-issued ID at the entrance.
What time should I arrive?
If you arrive early we will have a pre-show lounge open for you to enjoy. You may show up at anytime during your scheduled session. However we recommend you show up on time in order to fully explore House Of Spirits. Sessions end promptly at the scheduled time.
Special Accommodations and ADA requests?
We are happy to help with more information and special accommodations! Since every situation is unique, please
contact us in advance.
Is there a dress code?
You have been invited to a cocktail soirée! Guests are encouraged (but not required) to dress in cocktail attire, or perhaps even themed time-period costumes! Basic PPE safety masks are allowed, but please refrain from using decorative masks, extensive make-up that hides your features, props, handheld props, or weapons.
What can I bring?
Guests may only bring small bags up to 12x6x12 inches. All glass items are prohibited. No weapons. No outside food or drinks.
Will restrooms be available on site?
Yes, restrooms will be available.
Can I bring my pet?
Sorry, no pets allowed. Service animals are welcome, but please be aware that the event takes place in a crowded environment with theatrical lighting.
Do we need proof of vaccination or a negative COVID test to attend this experience?
We will follow applicable government regulations at the time of the experience. If a regulation applicable to this experience requiring vaccination and/or test for entrance is formally enacted between now and then we will send you an email informing you and update these FAQs accordingly. We will not issue refunds as a consequence of government mandated updates to requirements to entrance.
TICKETS
Where can I get tickets?
What ticket types are there?
Ticket types are:
Standard - includes:
- Live Entertainment, Character Interaction and Experiential Environments
- 4 Miniature Cocktails
VIP - includes:
- Live Entertainment, Character Interaction and Experiential Environments
- Access To Our Exclusive VIP Lounge
- VIP Check-In Line
- 5 Miniature Cocktails
- Commemorative Cocktail Glass
How much are the tickets?
Tickets start at $55 per person for Standard and $77 per person for VIP, and vary by day of the week and start time to make the show more accessible. A full breakdown of your transaction can be seen in the checkout window, once you have selected tickets.
Can I purchase tickets at the door?
In order to properly prepare your spirited cocktail tastings, tickets will NOT be available at the door. All tickets are sold online. To purchase tickets click
here.
Do I need to print my ticket?
No, just show your QR code that will be validated directly in the Fever App, plus your ID when you arrive!
I can't find my ticket. What can I do?
You can find your ticket in the Fever app, within the Tickets section. If you don't have it installed, you can download it from Google Play and Apple Store. Remember to log in using the same account that you used when buying the tickets. If you still cannot find your ticket, please
contact us.
Can I transfer my tickets to another person?
Yes, you can transfer your tickets to anyone for free. It is as easy as clicking "Transfer Tickets" on your ticket on the Fever App. Please
contact us for additional help. Make sure to include your ticket order number.
I can't make it to any of the dates. Will there be additional sessions?
We may potentially announce additional sessions. Stay tuned!
Can I reschedule my tickets to another date/time?
In special circumstances, we may be able to help reschedule your ticket to another date and session that has not already sold out. Please
contact us for more information. Be sure to include your ticket order number.
What is your refund/exchange policy?
All tickets are non-refundable. Ticket non-refund terms and conditions are agreed to before purchase. In special circumstances, we may be able to help reschedule your ticket to another date and session that has not already sold out. Please
contact us for more information. Be sure to include your ticket order number.
Do you offer group discounts?
We do not offer group discounts.
Can I host a private event?
MISCELLANEOUS
Is your venue COVID-secure?
House of Spirits is a COVID-secure venue with safety and hygiene measures in place to ensure you have a safe and enjoyable visit. Rest assured that all local regulations and safety practices will be adhered to. Basic PPE safety masks are allowed, but please refrain from wearing decorative masks.
Should I wear a mask?
House of Spirits will be adhering to each city's current regulations regarding mask wearing.
I love Halloween! How do I get involved?
Is Photography allowed?
We do allow photography at the event for personal use only. For any other use, please contact us in advance
here.
Do you offer Press Pass? Sponsorships?